Ecom Innovations, LLC, doing business as “HiiZoo Therapy” (“HiiZoo Therapy,” “we,” “us,” or “our”) operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our Services are powered by WordPress, which enables us to provide a secure and seamless shopping experience.
These Terms of Service (“Terms”) apply to all users of the Services. They incorporate all additional policies referenced herein, including our Privacy Policy.
Please read these Terms carefully, as they contain important information about your legal rights, including warranty disclaimers, limitations of liability, and user obligations.
By visiting, accessing, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you may not use or access the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your jurisdiction of residence or have provided consent to allow any of your minor dependents to use the Services on devices you own or manage.
To access certain features or place an order, you may be required to provide information such as your name, email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have full rights to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every reasonable effort to display accurate information about our products. However, product appearance—including colors, textures, and details—may vary depending on your device, screen settings, and lighting.
We do not warrant that any product descriptions, images, or content are entirely accurate, complete, reliable, or free from error.
We reserve the right to modify product descriptions, discontinue products, or change available quantities at any time without notice. We may also limit product sales to specific individuals, geographic regions, or jurisdictions.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. HiiZoo Therapy may accept or decline any order at its sole discretion. Your order is not accepted until we send a confirmation email indicating acceptance.
Your payment must be received and processed before your order is accepted. Order changes or cancellations may not be possible once processing has begun. If we decline, modify, or cancel your order, we will attempt to notify you using the email, billing address, or phone number provided.
Purchases are subject to our Refund Policy.
You represent and warrant that purchases are for personal or household use and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, promotions, and discounts are subject to change without notice. The price applicable to your order is the price displayed at the time of purchase and will be reflected in your order confirmation email.
Unless explicitly stated otherwise, prices do not include taxes, shipping, handling, customs duties, or import charges.
You agree to provide accurate and complete billing and payment information and to promptly update your information, including email address and payment method details.
You represent and warrant that:
The payment information you provide is accurate.
You are authorized to use the payment method.
Your payment method will honor the charges.
You will pay all applicable charges, taxes, and fees.
SECTION 5 – SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. Delays may occur due to carriers, customs, weather, or events outside our control.
Once items are transferred to the shipping carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content, branding, trademarks, images, graphics, text, audio, video, and website design forming part of the Services are owned by Ecom Innovations, LLC or its licensors and are protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not copy, reproduce, modify, distribute, publish, display, perform, or create derivative works without our express written consent.
Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved.
“HiiZoo Therapy,” “Ecom Innovations, LLC,” and all related logos and marks are trademarks of Ecom Innovations, LLC. WordPress’s marks belong to WordPress Inc. Third-party trademarks referenced on the Services belong to their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or features that we do not control or monitor. Such tools are provided “as is” and “as available,” without warranties or endorsements.
Your use of optional tools is entirely at your own discretion and risk. You are responsible for reviewing and understanding the terms and conditions governing such tools.
Future new features or tools added to the Services are also subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites or materials. We do not control and are not responsible for the content, accuracy, policies, or practices of third-party sites.
You access third-party sites at your own risk. We are not liable for any damages arising from your use of such sites. Please review their policies before engaging in transactions.
SECTION 9 – RELATIONSHIP WITH WORDPRESS
Although our Services are powered by WordPress, all sales and purchases are made directly with Ecom Innovations, LLC.
By using the Services, you acknowledge that WordPress is not responsible for any transactions between you and HiiZoo Therapy. You expressly release WordPress from all claims arising from your purchases or interactions with Ecom Innovations, LLC.
SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy, and certain information may also be processed pursuant to WordPress’s Privacy Policy.
Because WordPress hosts the platform, your information may be transmitted to WordPress and other third parties, including overseas service providers. Please review our Privacy Policy for details on how your information is used.
SECTION 11 – FEEDBACK
If you submit any ideas, reviews, suggestions, or other content (“Feedback”), you grant HiiZoo Therapy a worldwide, perpetual, royalty-free, sublicensable license to use, reproduce, modify, publish, and distribute such Feedback for any purpose.
You represent and warrant that you have full rights to the Feedback and that it does not violate any third-party rights.
We may, but are not obligated to, monitor or remove Feedback that violates these Terms.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Information on the Services may occasionally contain errors or inaccuracies, including product descriptions, pricing, availability, promotions, or shipping details.
We reserve the right to correct such errors, modify information, or cancel orders at any time without prior notice, including after an order is submitted.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. Prohibited uses include, but are not limited to:
Violating any law or regulation
Infringing intellectual property rights
Harassing or harming others
Misleading or impersonating others
Uploading harmful code or malware
Spamming, scraping, phishing, or crawling
Attempting to bypass security features
We may suspend or terminate your access for any prohibited conduct.
SECTION 14 – TERMINATION
We may terminate or suspend your access to the Services at any time, without notice, and you remain responsible for all charges incurred prior to termination.
Provisions relating to intellectual property, feedback, disclaimers, limitations of liability, indemnification, severability, governing law, and other sections intended to survive termination will remain in effect.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products provided through the Services are offered “as is” and “as available,” without warranties of any kind.
We do not guarantee uninterrupted, secure, or error-free access to the Services.
Some jurisdictions do not allow certain warranty exclusions; therefore, some limitations may not apply to you.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Ecom Innovations, LLC and its affiliates, employees, agents, partners, service providers, and WordPress are not liable for any indirect, incidental, punitive, or consequential damages, including lost profits, lost revenue, data loss, or replacement costs arising out of your use of the Services or any products purchased through the Services.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Ecom Innovations, LLC, WordPress, and all affiliated parties from any claims, losses, liabilities, or expenses arising from:
You agree to cooperate fully in the defense of any indemnified claim.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, such provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any right or provision does not constitute a waiver.
These Terms, together with all policies referenced herein, represent the entire agreement between you and us.
SECTION 20 – ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations at any time without notice.
SECTION 21 – GOVERNING LAW
These Terms and any related agreements are governed by the laws of the jurisdiction in which Ecom Innovations, LLC is headquartered. You consent to the personal jurisdiction and venue of such courts.
SECTION 22 – HEADINGS
Section headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update or revise these Terms at any time. Material changes will be communicated in accordance with applicable law. Your continued use of the Services following any changes constitutes acceptance of the updated Terms.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be directed to:
Phone number: 516-212-4377
Email: Support@HiiZootherapy.io
Address: 10508 Crossbay Blvd, Ozone Park, 11417